Recently, FAW-Audi, leveraging its 'Customer Care Fund,' has extended a range of care benefits to Mr. Zhan, the vehicle owner involved in a traffic incident in Zigong, Sichuan. These benefits encompass lifetime maintenance services for his three existing Audi models—the A4L, Q5L, and A8L—as well as for the FAW-Audi A6L he plans to repurchase. On September 26th, Mr. Pan, a driver employed by Mr. Zhan's company, was navigating a FAW-Audi A6L with colleagues along National Highway G348 towards the Yantan intersection. While waiting at a red light, a cement tanker in the oncoming lane abruptly overturned, with its tank crashing onto the front end and A-pillar of the vehicle. Thanks to the FAW-Audi A6L's robust body structure and cutting-edge safety design, the car acted as a formidable shield. As a result, Mr. Pan, seated in the driver's position, sustained only minor abrasions, while his colleagues in the back seat escaped unscathed. Following the accident, FAW-Audi swiftly reached out to the vehicle owner to inquire about his well-being and express its condolences. Mr. Zhan has consistently placed his trust in Audi's quality and safety, having purchased multiple Audi models for both family and business use over an extended period. In light of this, FAW-Audi made the decision to provide him with lifetime maintenance services, further solidifying their commitment to customer care.