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A number of prospective car owners have come forward, claiming that Xiaomi Automobile has requested them to make the final payment prior to vehicle delivery. In response, Xiaomi Automobile clarified that this practice is reserved for specific situations and argued that pre-paying the final amount can expedite the company's capital turnover, particularly in the dynamic new energy vehicle sector. Nonetheless, this approach may fuel consumer anxiety regarding delivery risks, as it deviates from the industry norm of finalizing payment post-delivery. New market entrants, in particular, often favor upfront payments accompanied by clear delivery timelines. Striking a balance between optimizing operational efficiency and preserving user trust has emerged as a critical challenge for automakers.
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