Reports indicate that the iPhone Duo, one of Apple's most noteworthy new product releases in recent memory, is currently experiencing a surge of user grievances. A subset of purchasers has reported that the folding screen of their device develops cracks after only a few hours or days of regular use. Certain users have described hearing a distinct cracking noise when unfolding the phone, which is promptly followed by the appearance of visible cracks along the central crease of the screen. Furthermore, some individuals have reported the emergence of white spots or other display irregularities on the right-hand side of the screen.

In response to inquiries from the media, Apple has acknowledged the existence of issues with the inner screens of a limited number of iPhone Duo units. The company has assured affected users that they can reach out to AppleCare to request a replacement device. Apple has also taken the opportunity to emphasize that the vast majority of iPhone Duo devices are not susceptible to this particular problem, and that faulty models typically manifest issues during the initial phase of usage.