Recently, a post on the PCMR subreddit of the Reddit platform has ignited a flurry of heated discussions. User permanentlytemporary shared that last year, he bought a Silicon Power 16GB (2×8GB) DDR4-3200 memory kit for $54.97. Unfortunately, one of the memory sticks malfunctioned during use, leading to data corruption. Given that the memory was purchased at a budget-friendly price and was still under warranty, he promptly requested a replacement. However, Silicon Power's return and exchange procedures proved to be extremely cumbersome, compelling him to buy new memory sticks out of pocket to keep his computer operational. After navigating through the tedious return process, the merchant agreed to issue a refund. Yet, instead of refunding based on the current market value, they deducted a 15% depreciation fee from the original purchase price, ultimately refunding only $46.72. Presently, the same memory kit is listed at $140.97 on Amazon, over 2.5 times the original price. The $46.72 refund falls short of even purchasing a single 8GB stick of the same model. According to Silicon Power's policies, when a product is confirmed to have a defect covered by the warranty, the merchant has the discretion to offer one of three remedies: a partial refund, a full replacement, or a full refund. The amount of the partial refund is determined based on factors such as product availability and duration of use, and a full refund is not guaranteed. The user expressed that although he had already procured replacement memory in advance and the refund did not hinder his computer's performance, he was deeply disappointed with how the merchant handled the situation. Moreover, the RMA process was so convoluted that, to avoid further hassle, he could only reluctantly accept the offered solution. It is worth noting that recently, due to the soaring demand for AI computing power, the global memory market has witnessed a supply-demand imbalance, causing a significant surge in DDR4 memory prices. This context makes the merchant's refund policy appear even more stringent.