On September 22, 2025, reports surfaced indicating that the iPhone 17 series had officially hit the market. Nevertheless, the iPhone 17 Pro series, which has adopted an aluminum alloy frame, has been plagued by a susceptibility to scratches, triggering a wave of online debate.
Several users have noted that even the positioning frame of a dust-free screen protector installation kit left marks on the phone's body. Consequently, related topics have soared to the top of social media trends. It's worth mentioning that while the aluminum alloy construction reduces the phone's weight and enhances heat dissipation, its lower hardness compared to titanium renders it more vulnerable to scratches.
Comparable scratches have also been spotted on offline display models, detracting from their visual appeal. In response, Apple's customer service explained that the relatively soft nature of the aluminum alloy means scratches are an inevitable part of regular use. They advised customers to record the unboxing process as proof, highlighting that models bought through official channels are eligible for return or exchange within 14 days. Moreover, they recommended the use of a protective case to mitigate the risk of scratches.