Service consumption stands as a pivotal metric for gauging both the quality of life and the economic dynamism of a society. Nevertheless, the prevailing consumer protection framework predominantly centers on goods consumption, revealing notable inadequacies in addressing the nuances of service consumption. To forge a 'service-centric' protection system, it is imperative to comprehensively take into account the unique attributes of service consumption, stay abreast of the evolution of new business models, foresee potential risks, refine regulatory mechanisms, and propel service consumption towards higher quality standards, thereby better serving the needs of the populace.