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The Shanghai Administration for Market Regulation has recently unveiled the "Action Plan of the Shanghai Market Supervision Department, Emphasizing Business Sentiment Improvement and Sustained Development of a World-Class Business Environment." This plan underscores the importance of safeguarding labor and employment rights, particularly for workers in emerging employment sectors like riders. It advocates for the enhancement of communication and complaint mechanisms tailored specifically for riders. Additionally, the plan mandates collaboration with relevant departments to urge and guide platforms to refine their rider rights protection agreements under market supervision, with a key focus on addressing the issue of platforms leveraging their dominant positions to diminish the operating space of in-platform operators.
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