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Umetrip's 9.9 Yuan Delay Insurance Compared to Gambling Game, Customer Service Confirms Removal
2025-08-27 /
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Author：小编
Umetrip recently introduced a 9.9 yuan "Surprise Number" precision delay insurance policy. Under this scheme, a random number is designated daily, and travelers are eligible for a 300 yuan allowance solely if their flight delay duration precisely aligns with this number. Due to the stringent requirements for claiming this benefit, consumers have criticized the product, likening it to a gambling game. The platform has since taken action, removing the product. In response, Umetrip acknowledged user feedback, stating that they have reached out to the insurance provider to discontinue the offering and will strive to enhance future services.
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