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AI's Reshaping of the $283B Outsourcing Industry Evident in TCS Layoffs
1 week ago /
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Author：小编
The Indian outsourcing giant, Tata Consultancy Services (TCS), has undergone a significant restructuring, resulting in the layoff of over 12,000 employees. This move suggests that artificial intelligence (AI) is profoundly reshaping the $283 billion outsourcing industry. Experts anticipate that approximately 500,000 jobs could be lost within the next two to three years. While TCS attributes these layoffs to a mismatch of skills, experts emphasize that the widespread adoption of AI is the primary catalyst for change. Notably, the layoffs have primarily impacted mid- to senior-level management positions, underscoring the extensive impact of industry transformation on the labor market.
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