On April 10, the prestigious 2025 China Call Center and Enterprise Communications Conference took place in Beijing. Uincom was honored to be invited and emerged victorious, claiming both the "Golden Creation Award for Innovation Breakthrough in Intelligent Call System" and the "Golden Creation Award for Innovative Team in Contact Center Product Research and Development" at the glittering ceremony. According to reports, Uincom has seamlessly integrated the DeepSeek large model with a range of domestic foundational large model technologies, revolutionizing the AI robots' entire workflow from speech recognition to semantic understanding, sentiment analysis, and intelligent decision-making. This groundbreaking integration allows the intelligent robot service platform to process customer interaction data with unprecedented efficiency, delivering personalized and intelligent services that set new standards in the industry.
