ByteDance's AI platform Coze has announced a phased sales suspension and discontinuation of its existing Enterprise Edition plans. Beginning November 30, 2026, new customers will no longer be able to purchase the Enterprise Standard Edition or the Enterprise Flagship Edition, and customers with pending orders should contact their account managers to confirm arrangements. The discontinuation will unfold in two phases. On December 31, 2026, the legacy Personal Advanced Edition, legacy Enterprise Edition, and legacy Team Edition offered through the Volcano Engine channel will be retired, with any unused credits automatically refunded to the corresponding accounts. On December 31, 2027, the new Enterprise Standard Edition and Enterprise Flagship Edition will be discontinued; existing customers may renew or purchase additional seats, but service expiration dates must not extend beyond that date. Coze officially recommends that customers on legacy plans who still need the service first unsubscribe from their original plans and then purchase the new enterprise plans. This adjustment stems from product integration, and future product and plan offerings for enterprise customers are still being planned and will be announced separately.
