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Uber cuts 10% of customer service positions, citing 'embrace' of artificial intelligence
4 day ago /
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Author：小编
Uber Technologies Inc. has eliminated 10% of its customer service roles as part of a streamlining effort and a broader push into artificial intelligence. A company spokesperson stated via email that the layoff plan for the community operations team was announced on Wednesday, aiming to simplify operations, enhance offline collaboration, and accelerate AI adoption. Additionally, employees who previously worked remotely in this team are now required to work from designated physical office locations as per company policy.
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