AI Mistakenly Deletes Accounts, Lack of Human Customer Service: Meta Users Trapped in an 'Unblocking Dead Loop'
2 day ago / Read about 0 minute
Author:小编   

On July 22, The New York Times reported that Meta is gradually replacing human content moderators with AI, but there have been instances where AI mistakenly deletes user accounts. When users appeal to have their blocks lifted, the appeals are still handled by AI, leaving some users stuck in an unblocking dilemma.