Recently, a netizen surnamed Gu in Jiangsu posted on a social media platform that a treasure from the Shaanxi History Museum—the Tang Dynasty Gilt Silver Kettle with a Design of a Dancing Horse Holding a Cup in Its Mouth—was featured on the homepage of her Xianyu App account, listed for sale at 6,000 yuan. The entire sales process, encompassing the description, pricing, and posting, was automatically managed by the platform’s AI without her knowledge as the account holder. Initially, Ms. Gu suspected that Xianyu had covertly accessed her phone’s gallery. After reaching out to customer service, she discovered that the photo might have been uploaded to "Xianyu Space," inadvertently triggering the product listing feature, although she had no recollection of uploading it herself. Similar cases are not rare; numerous users have reported encountering the same issue. This unauthorized "listing on behalf of the user" has sparked public concerns over privacy violations.
Xianyu’s customer service responded by explaining that "Xianyu Space" is a newly introduced feature aimed at helping users sell more of their idle items. However, it failed to clearly indicate during the process that photos would be directly listed as products for sale. The company extended its apologies to users and committed to making improvements.
