On May 20, Alibaba Group Chairman Joe Tsai and Chief Executive Officer Eddie Wu jointly released a letter to shareholders, stating that instant retail has become a core strategic pillar for the upgrade of the Taobao and Tmall platforms. The letter to shareholders pointed out that instant retail utilizes AI-driven approaches to acquire new users, enhance user stickiness, meet diverse consumer demands, increase transaction volume, and elevate commercialization levels, holding strategic significance.
