Recently, Taobao Flash Sale introduced an innovative AI Agent portal tailored for catering merchants, dubbed the AI Store Assistant, which now incorporates a voice search function, aptly named "Search & Ask". In contrast to conventional voice assistants that are limited to information retrieval, Taobao Flash Sale's "Search & Ask" empowers users to execute voice commands. This marks the industry's inaugural merchant-oriented AI service capable of directly activating an execution window and accomplishing a sophisticated operational closed-loop process.
Recently, Taobao Flash Sale has undertaken a comprehensive overhaul of its intelligent merchant operation system. The AI Store Assistant has transitioned from a passive to an active interaction model, leveraging big data to conduct real-time diagnostics of store health and proactively presenting merchants with operational solutions.