Norwegian regulatory agency condemns planned obsolescence of hardware: Deliberately using remote OTA to make products worse over time
2 day ago / Read about 0 minute
Author:小编   

The Norwegian Consumer Council (Forbrukerrådet) recently released a nearly hundred-page report, criticizing the tech industry for systematically degrading hardware and software performance to extract additional value from consumers who have already purchased products. The report describes the lifecycle of tech products using the term 'enshittification': manufacturers first attract users with high-quality products, then gradually reduce service quality to appease business partners, ultimately maximizing shareholder value by exploiting both ends. The report points out that digital products are particularly prone to this cycle because manufacturers can remotely alter product functionality through OTA updates. Typical examples include Tesla's shift of autonomous driving features to a subscription model, printer ink cartridge restrictions, and smart washing machines losing core functions or requiring additional fees after software updates. The report also criticizes the freemium model in the gaming sector, which transforms one-time purchased games into continuous revenue generators through forced ads and in-game virtual currency purchases. Additionally, the report applauds the EU's upcoming 'Right to Repair Directive,' which will mandate manufacturers to reduce component pairing restrictions and allow third-party repairs. The Norwegian Consumer Council also joined 28 organizations in sending an open letter to EU policymakers, urging stronger enforcement of the Digital Markets Act and General Data Protection Regulation while opposing any weakening of existing consumer protections. The coalition is advocating for the proposed Digital Fairness Act, expected in Q4 2026, which will focus on combating addictive design, deceptive interfaces, and unfair personalized exploitation.