The chatbot Claude, crafted by the globally acclaimed AI firm Anthropic, encountered a service disruption, predominantly impacting its official website and the mobile app utilized by everyday users. In the early hours of the morning in New York, close to 2,000 users reported experiencing service interruptions. Anthropic explained that a 'historically unprecedented' global spike in demand for Claude over the past week had overwhelmed the server cluster, leading to the consumer interface going offline. This outage displayed 'distinctive' features, as enterprise-level clients remained unscathed, with commercial services continuing to function seamlessly. Earlier, Claude's influence had already permeated professional sectors, with user data witnessing explosive growth. Since the start of the year, its free user base has surged by over 60%, while the number of paying subscribers has doubled compared to the end of the previous year. This 'downtime' episode also underscores its skyrocketing popularity.
