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As reported by CNET, Burger King is set to embark on a pilot program in the latter half of 2026, introducing the AI voice assistant Patty across 500 of its outlets. Seamlessly integrated into the headsets worn by employees, this innovative system forms a crucial component of Burger King's broader BK Assistant AI initiative, with aspirations to achieve comprehensive store-wide implementation by the year's end. Patty is designed to streamline daily operations by automatically alerting the inventory management system when supplies run low, thereby ensuring seamless stock replenishment. Moreover, it possesses the capability to oversee interactions between staff and customers in real-time, guaranteeing the use of courteous and respectful language throughout all service encounters.
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