During its Q3 2025 earnings call, eBay announced a strategic partnership with ChatGPT to jointly develop a 'Unified Agent-Based E-commerce Platform.' This platform aims to enable seamless interoperability between eBay's proprietary AI shopping assistant, ChatGPT, and other third-party agents. eBay's CEO stated that the platform will leverage 30 years of accumulated transaction data and user reviews to deliver personalized shopping experiences for consumers. In the future, users will be able to directly search for and purchase eBay products in any context.
