On May 13, 2025, an overseas user purchased an RTX 5070 Ti graphics card. After using it for a year, the graphics card malfunctioned. On May 24 this year, the user submitted the first after-sales application, and the graphics card was sent back to the manufacturer for repair. The manufacturer replied via email that the graphics card had passed all tests, but after the user reinstalled it, the graphics card couldn't be lit up at all.